Despatcher – Out of Hours

Location: Smeaton Cl, Aylesbury HP19, UK

Salary: £9.30 - £9.80 per hour

Contact email: hrurgentcare.fedbucks@nhs.net

Description:

FedBucks are looking for a part time Despatcher to join the team, this role will however be multi skilled and the expectation is that staff would also be trained as a receptionist/shift manager or navigator. The expectation will be that you will move into any of these roles and the service requires.

Our team manage the despatch screens, and with close attention to detail will ensure that cases are effectively handled within breach times. Contact with patients to book patients into our Out of Hours Centres.

A full job description is available on request.

General administrative tasks are also included in this role – faxing / copying / answering calls.

We are looking for someone with:

  • Good IT skills
  • Effective telephone manner
  • Good attention to detail
  • Clear speaking voice
  • Good Organisational Skills
  • Ability to work under pressure
  • Ability to prioritise work loads
  • Flexible

We are looking for one or more new team members, for both following the specific shifts:

Week 1 : Monday 18:00 – 23:59 and Sunday 13:00 – 18:00

Week 2 : Saturday 08:00 – 13:00

We are also looking for 2 bank / zero hour staff.

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