Updated: Information for Patients Regarding Wuhan Novel Coronavirus Infection (COVID-19)


COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called Coronavirus.

The latest information on managing Coronavirus infection can be found on nhs.uk/conditions/Coronavirus-covid-19/

Stay at home if you have Coronavirus symptoms:

Stay at home for 7 days if you have either:

  • A high temperature
  • A new, continuous cough

If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

This will help to protect others in your community while you are infectious.

Do not visit a clinical setting. (I.e. Pharmacy, GP Surgery, Walk-in Centre or Hospital)

You do not need to contact 111 to tell them you’re staying home.

Testing for Coronavirus is not needed if you’re staying at home. Read Guidance on staying at home here.

Using the 111 online Coronavirus service

Use the 111 online Coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better for 7-days

Only call 111 if you cannot get help online.

Because it’s a new illness, we do not know exactly how Coronavirus spreads from person to person. Similar viruses are spread in cough droplets. It’s very unlikely it can be spread through things like packages or food.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are unwell

For the latest guidance and up-to-date information regarding Coronavirus (COVID-19), please visit: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

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