The Urgent Treatment Centre is GP led, staffed by doctors and nurses, and is based at Wycombe Hospital.
Open 24 hours a day, seven days a week, you can go there if you need urgent medical attention but are not in a life threatening situation. There is no A&E department at Wycombe Hospital, so if you think your life is at risk, you should call 999.
An Urgent Treatment Centre will provide urgent treatment for a range of minor injuries and minor illnesses. Although you can “walk in” and book an appointment at the Urgent Treatment Centre, if you’re worried about an urgent medical concern, you should call 1-1-1 first and speak to a fully trained advisor in the NHS 111 service.
NHS 111 is staffed 24 hours a day, seven days a week, so if you are worried about your medical condition, depending on the situation, one of the advisors will be able to connect you with the right service for further advice and treatment. This could include, but is not limited to, an urgent face-to-face appointment at the Urgent Treatment Centre or with the GP Out of Hours service. The NHS 111 team are able to assess if you need an ambulance and will send one immediately if necessary.
The Urgent Treatment Centre can treat:
- Sprains and strains
- Suspected broken limbs
- Minor head injuries
- Cuts and grazes
- Bites and stings
- Minor scalds and burns
- Ear and throat infections
- Skin infections and rashes
- Eye problems
- Coughs and colds
- Feverish illness in adults
- Feverish illness in children
- Abdominal pain
- Vomiting and diarrhoea
- Emergency contraception
Children who are seriously injured or ill, or who have sustained any head injury should not be brought to the Urgent Treatment Centre, but instead should be taken to the nearest A&E.
X-rays are available at the Urgent Treatment Centre between 08:00-22.00 hours. Outside of these hours, you will still be seen by a UTC doctor or nurse, but if an X-ray is needed you may be asked to attend the A&E department at Stoke Mandeville Hospital as soon as possible, or to return to the Urgent Treatment Centre the next day.
Waiting times at the Urgent Treatment Centre do vary, our aim is to see and treat all patients within four hours of arrival. If you have an appointment booked, you should arrive early and if you are coming by car allow yourself plenty of time to park. Parking charges will apply in the hospital car park. You should be seen within 30 minutes of your appointment time.
We would ask you not to call the Urgent Treatment Centre for waiting times, as these can quickly change the information no longer be accurate.