In response to COVID-19 and to allow the Urgent Treatment Centre to continue to deliver a service that is clinically safe for both patients and staff, please note that unless you have a minor injury or are a DVT patient, services at the Urgent Treatment Centre can mainly be accessed by calling NHS 111 in the
first instance.

The Urgent Treatment Centre is GP led, open seven days a week between 08:00 – 20:00 accessible via 111 on-line or by calling 111. This is staffed by doctors and nurses, and is based at Wycombe Hospital.

If you have life threatening symptoms please call 999 IMMEDIATELY

Waiting times at the Urgent Treatment Centre do vary.  However, if you have accessed the service via 111 you would have been provided with a booked appointment and it is our aim to see you within 30 minutes
of your appointment time. Please ensure you arrive in time for your appointment to avoid any delays in being seen.

FedBucks also provide the Out of Hours GP service for Buckinghamshire including a Primary Care Centre based at the Urgent Treatment Centre, Monday to Thursday 18:30 – 08:00 and Friday 18:30 to Monday Morning 08:00 and Bank Holidays. This service is again accessible only via 111 online or by calling 111.

There are a number of services at the Urgent Treatment Centre, including injuries, illness, Out of Hours and DVT Clinic it may appear that you are being seen out of turn but this will not be the case with the exception of any emergencies.

Parking is available at the Urgent Treatment Centre and parking charges will apply in the hospital car park.

Staff are at the core of our service. Without our committed teams of doctors, nurses and support staff we could not deliver the excellent healthcare services that our patients expect. We therefore ask that all staff are respected at all times and that no abusive behaviour will be tolerated.

We would ask you not to call the Urgent Treatment Centre for waiting times, as these can quickly change the information no longer be accurate.