Effective information and communication are vital components of a ‘patient centred’ NHS and it is important therefore, that information is presented in an accessible way and in a range of formats and languages. If you have particular communication needs, we can help you.

Hard of hearing?

If you are hard of hearing, please let us know in advance of your appointment if at all possible as we can access Next Generation Text Service (TypeTalk) to assist you in communicating with us.

Language barrier?

If you are a speaker of another language and need an interpreter, we are able to offer access to Language Line – an interpreter service. If you feel that you would benefit from this service, please let us know prior to your appointment if possible so that the clinician(s) looking after you can be prepared.