Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable. We value all of the feedback that we receive from our patients, and the experiences that they have had in using our services. Here are just a few of the great comments that we have received recently across our service areas:


Bucks 24/7 (Urgent Treatment Centre and GP Out of Hours Services)

  • “I was rather worried and not sure if it was something or nothing but I am so glad I came. The GP was lovely and took my concerns seriously, and had a fabulous bedside manner with my little girl – thank you”
  • “We were given a friendly and efficient welcome. We did not have to wait long and we were treated very respectively by everyone… Thank you to our wonderful NHS staff”
  • “Great experience – brilliant staff , friendly , helpful and informative. The receptionist was extremely helpful.”
  • “All the staff were excellent – reception, injury nurse and doctor. The place is a credit to the NHS”


Intermediate Gynaecology Service

  • “Perfect and friendly”
  • “I was made to feel relaxed, listened to and was asked lots of questions to help understand my concerns”
  • “Thank you absolutely brilliant”


Community Phlebotomy Service

  • “Always a friendly, professional service from booking to having a blood sample taken. Really appreciate having the service available”
  • “Extremely efficient – all staff very helpful and friendly”
  • “Excellent service for the community”
  • “Great local service – thank you”


ENT Community Service

  • “ First class service”
  • “Well explained – thank you”
  • “Fabulous -very professional”
  • “Wonderful consultation that made sense”